Contact Ekaje

Thank you for reaching Ekaje. We are committed to clear, timely communication and professional handling of every inquiry. This page provides structured paths for general questions, developer submissions, and transparent response timelines. Correspondence directed to our support team will be acknowledged by a Ekaje representative and handled with the utmost priority.

General Inquiries

For questions about the Ekaje platform, account assistance, billing, partnerships, or non-technical support, please contact our general support team at [email protected]. We strive to acknowledge all inquiries within one business day and provide a substantive response within two business days.

Developer Submissions

Ekaje welcomes developer submissions, integrations, and partner proposals. To facilitate a thorough review, please submit details to [email protected] or use the form below. Include a concise project description, supported platforms, licensing terms, and any relevant documentation or sample code.

Response Times

Ekaje maintains clear expectations for reply times to ensure steady progress on inquiries and submissions.

General inquiries: acknowledgment within 24 hours; response within 2 business days.
Urgent or security-related issues: acknowledgment within 2 hours; on-call escalation if required.
Developer submissions: initial review within 3â€“5 business days; final disposition communicated via email.
Weekends and holidays: support operations may be limited; we respond on the next business day where applicable.

To expedite handling, please include complete contact information, a concise subject, and all relevant links or attachments with your message.